Integrity meaning
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But if you can’t cancel the obligation with your integrity intact, then consider the long-term impact on your reputation. Having integrity doesn’t mean that you’ll never ask to be released from an earlier commitment if the situation changes. I know colleagues who’ve chartered a private plane to arrive at a client site to deliver a keynote because they’d made a scheduling mistake and refused to disappoint a client by cancelling at the last minute. As the former owner of a training company, I’ve delivered on contracts when I actually lost money-simply because a difficult client kept expanding the scope of a project and refused to agree to a price increase. I had some unexpected expenses come up.”Īll this “free, easy, and common” discussion is not to dismiss the fact that keeping a commitment can be costly. There’s traffic.” “This is costing more than I thought.
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Rationalizing a broken commitment is also common: “Nobody else shows up for those meetings anyway.” “They really expect you to cancel X if things change ….” “People will understand if I’m late. If calling the 3 potential donors as promised is easy, then not calling them is also easy. If the meeting takes very little planning, it’s easy to do no planning. If something is easy to do, it’s also easy not to do. Result: You also dishonor the associated commitment and become a “no show.” Nothing invested, nothing lost.
INTEGRITY MEANING FOR FREE
My point: If you get something for free (training, book, conference registration, party invitation), you value it less than if you pay for it. It’s common practice in pricing products and services that even when you intend to provide a complimentary widget or webinar, you display a retail price to add value and then offer it “free for a limited time” or as an “introductory offer.” Why? People don’t value free things as highly as those they pay for.įor the same reason, event planners print prices on their tickets-and then give them away. Later, one emailed, “Sorry, something came up.” Haven’t heard from the other. I agreed, re-arranged my calendar to accommodate theirs, scheduled the calls, and prepared. Recently, I had two friends email to ask for special coaching “on the side”-a service that I typically bill several hundred dollars per hour to do.